Responsible gambling

Gold Eagle Casino understands the importance of responsible gaming and provides various tools to assist players in managing their betting habits. Our goal is to promote a safe and enjoyable experience for all our customers.

Setting Deposit Limits

You can set custom deposit limits daily, weekly or monthly by contacting our customer support team through live chat or email. We also have default limits in place: $1,000 per day, $5,000 per week, and $20,000 per month.

Cooling-Off Periods

If you feel the need to take a break from gaming, we offer cooling-off periods of 24 hours to six months. This feature allows you to temporarily block your account or reduce deposit limits during this time.

Self-Exclusion

In extreme cases, players can choose permanent self-exclusion by contacting our customer support team and requesting this service. During the period of self-exclusion, accounts will not be able to log in or place bets.

Reality Checks and Loss Limits

For a more controlled gaming experience, we have introduced reality checks that alert you every 30-60 minutes about your game time. Additionally, loss limits enable you to set financial limits on losses from gambling activity within the given timeframe.

Tools for Safer Gaming

Our responsible gaming tools include:

• Session Time Limits: Set daily or weekly session limits to control how long and frequently you gamble.
• Panic Button: Immediately terminate your current game with our panic button feature, ensuring immediate safety.
• Account Closure: Request permanent closure of your account if you feel the need for a break.

Additional Support

We strongly encourage responsible gaming practices. If you ever feel like gambling is affecting your life negatively or you're experiencing problems related to gaming, please don't hesitate to reach out to our customer support team for help and guidance on this matter.